Pricing
Three clear plans with included limits and no hidden costs. Choose monthly or yearly billing.
Subscription
With yearly billing you get two months free every year. Prices exclude VAT.
For small service centres that want to digitalise tickets and jobs.
€129/ month
or €1,290 / year · onboarding €490
Save €258 / year with yearly billing
For structured companies with several field technicians, stock and invoicing.
€299/ month
or €2,990 / year · onboarding €990
Save €598 / year with yearly billing
For service networks and manufacturers with no operational limits and a dedicated SLA.
€749/ month
or €7,490 / year · onboarding from €2,490
Save €1,498 / year with yearly billing
All plans include updates, daily backups, hosting in Europe and multilingual support.
All prices exclude VAT.
On-premise installations are quoted individually.
FAQ
The fee depends on the plan you choose and takes into account the number of active users, the storage used and the level of support required.
It is a customer record with at least one activity during the year: a ticket, a service order, an active contract or a document. Historical records with no activity remain archived and searchable but are not counted.
It is every person working in the system with their own login: field or workshop technicians, planners, back office and administration. Customers and partner service centres accessing the portal in read-only mode are not operational resources: their access is unlimited and free.
It is the number of new tickets and new service orders created each month, regardless of who opens them (operator, customer portal, email or API). The count resets every month and does not include updates, notes or closures of existing documents.
Every plan includes 100 monthly AI credits to use for artificial intelligence features, such as automatic job assignment, ticket summarisation and virtual assistance. Unused credits do not roll over to the next month.
Storage only covers attachments: job photos, documents, signed reports and PDFs. Master data and management documents use no storage. As a reference, a photo is around 2-3 MB and a signed PDF report around 300 KB: 2 GB covers roughly 700-1,000 jobs documented with photos. Nothing is blocked if you exceed it: we offer an additional storage pack or an upgrade to the next plan.
Yes. You can upgrade at any time: the difference is calculated pro rata over the remaining months.
Onboarding costs vary by plan and cover the setup of the environment. Data import, advanced configuration and team training services are available separately on request.
Yes, the Android and iOS app is included in all plans.
After the guided demo you can activate a trial environment with your own data to evaluate ADonePRO in a real context.
The yearly contract renews automatically and can be cancelled up to 30 days before expiry. The monthly plan can be cancelled month by month.
See how to manage tickets, jobs, technicians, contracts and spare parts in one platform. During the demo we will show the features that best fit your organisation.
