About us

Our after-sales experience becomes ADonePRO

Advantis has been developing software dedicated to technical service and after-sales for over twenty years, with customers in Italy and abroad. ADonePRO brings together in a modern web platform the needs that emerged from daily work with companies, technicians and service centres.

20+

years of after-sales experience

International

customers in Italy and abroad

100%

in-house development and support

Custom

features tailored to your processes

A team specialised in technical service

Over 20 years in after-sales

For more than twenty years we have designed software dedicated exclusively to technical service. Tickets, repairs, field jobs, contracts, spare parts, documents and manufacturer connections: processes we know in depth because we work on them every day with our customers.

International customers

Our solutions are used by Italian and international companies, from single service centres to multi-country service networks. The platform is multi-language, multi-currency and designed for organisations with sites, branches and partners in several countries.

An in-house development team

ADonePRO is designed, developed and maintained entirely by our own team. No third-party dependencies: this lets us release improvements quickly and guarantee continuity over time.

Tailor-made custom development

When a customer's process requires specific logic, our team develops dedicated features: custom fields and workflows, automations, bespoke reports, integrations with ERP, CRM and manufacturer portals through APIs.

Method and structure

Initial analysis, configuration, data migration, training and assisted go-live. Every project has a dedicated contact and a shared release plan.

Ongoing support

Customers are supported through configuration, training and daily use, directly by the people who wrote the software.

Vision

The goal of ADonePRO is to offer a platform able to evolve over time together with the companies that use it, in Italy and abroad.

Want to see ADonePRO in action?

See how to manage tickets, jobs, technicians, contracts and spare parts in one platform. During the demo we will show the features that best fit your organisation.