Features
Everything you need to run technical service
ADonePRO connects people, processes and information in one platform. From the first customer request to invoicing, every activity is tracked and linked to the others.
Tickets
Collect, classify and assign service requests. Track priorities, communications, activities and response times up to the conversion into a job.
Learn moreService orders
Manage on-site jobs and in-lab repairs. Schedule activities, assign technicians and record labour, spare parts, documents and results.
Learn moreAI scheduling
Use operational data to find the best assignment. Workloads, availability, distances, priorities and SLAs are evaluated in one process.
Learn moreContracts
Define duration, coverage, included services, hour banks, renewals and commercial terms. Link every contract to customers, sites and assets.
Learn moreAssets
Build a complete archive of installed equipment. Serial number, warranty, documentation, spare parts and job history on a single record.
Learn morePlanned maintenance
Create recurring plans and automatically generate service orders on the expected dates. Track upcoming activities and past maintenance.
Learn moreItems
Organise products, spare parts, materials and services. Manage alternative codes, costs, price lists, availability and traceability.
Learn moreWarehouse
Control movements, balances, locations, minimum stock, stock counts and inventory value. Link every part to the job where it was used.
Learn moreIntegrations
Connect ADonePRO to ERPs, CRMs, portals, invoicing systems and external applications through APIs and data exchange procedures.
Learn moreOne environment
The same information at every stage of the work
From taking charge of the request to invoicing, every piece of data stays connected to the activity.
Want to see ADonePRO in action?
See how to manage tickets, jobs, technicians, contracts and spare parts in one platform. During the demo we will show the features that best fit your organisation.