Centralise
All information in one single environment.
Software for technical service and after-sales
All your technical service.
One single software.
ADonePRO brings tickets, jobs, technicians, contracts, assets, warehouse and invoicing together in one web platform. From the customer request to the closing of the activity, every step is connected and under control.
Made by Advantis
More than 20 years of after-sales software: ADonePRO comes from a team that truly knows technical service.
Not a generic ERP adapted to after-sales, but a platform built on the real processes of service centres, manufacturers, maintenance companies and repair labs.
20+
years in after-sales
100%
in-house development and support
Vertical
technical service only
COMPANIES ALREADY USING OUR SOFTWARE
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One platform for the whole after-sales
No more data scattered across emails, spreadsheets and separate tools
ADonePRO connects operators, technicians, managers, administration and warehouse, so everyone works on the same data.
Automate
Fewer repetitive tasks and less manual data entry.
Control
Times, SLAs, workloads, costs and results always up to date.
More organisation. More control. Better service.
The features that make the difference
Not just management: tools built for people doing service every day
All the basics are there. What really changes daily work is below.
AI-based service order assignment
The algorithm weighs workload, location, skills, SLAs and customer availability, then suggests the best technician. You decide, the system does the math.
Learn moreMobile app for field technicians
Calendar, tasks, spare parts, photos and customer signature straight from a smartphone or tablet. The service report is emailed as soon as the job is closed.
Learn moreOn-site and in-lab in the same flow
Customer visits and workshop repairs live in one system, with the full history of every asset always at hand.
Learn moreSLAs and priorities under control
Response and resolution times tracked in real time, with escalation and alerts before a deadline becomes a problem.
Learn moreStock down to the technician's van
Inventory by location and by technician, parts consumed directly from the job, reorders and stock counts always aligned.
Learn moreAPIs and ERP integrations
ADonePRO talks to ERPs, CRMs, e-invoicing systems and manufacturer portals: no double data entry.
Learn moreFrom request to invoice
One single flow for the entire service cycle
Data entered at the beginning follows the activity to the end, avoiding duplication and manual steps.
- 01Ticket
- 02Contract
- 03Service order
- 04Scheduling
- 05Job
- 06Service report
- 07Invoicing
One piece of information, available at every stage.
A modern and secure platform
Available anywhere, from any device
ADonePRO is a responsive web platform, usable from desktop, tablet and smartphone with no extra software to install.
Modern interface
Light and dark theme
Italian and English
Customisable grids
Excel, CSV and PDF export
Users and roles management
Two-factor authentication
HTTPS connection
Modular and scalable architecture
Easy to use. Ready to grow.
Integrations and APIs
ADonePRO connects to your company tools
APIs let you synchronise data and cut down double data entry.
One platform, connected to your business ecosystem.
ERP systems
CRM
Invoicing systems
Manufacturer portals
Business Intelligence tools
Custom applications
Over twenty years of experience
Designed for those who really run technical service
ADonePRO comes from Advantis' experience in building software for service centres, manufacturers, maintenance companies and repair labs. It is not a generic ERP adapted to after-sales, but a platform built on the real processes of the industry.
Vertical experience
We know the needs of technical service.
Direct development
The software is developed and maintained by our team.
Continuous evolution
ADonePRO grows with our customers' needs.
Support and training
We follow every company through onboarding and daily use.
Our after-sales experience becomes ADonePRO.
Solutions by industry
ADonePRO adapts to the way you work
Service centres
Tickets, repairs, spare parts and invoicing.
Installers and maintainers
Technicians, contracts and planned maintenance.
Manufacturers and service networks
Service orders, authorised centres and SLA control.
Repair labs
Intake, diagnosis, spare parts and return.
On-site service
Scheduling and management of field technicians.
Multi-site companies
Activities, assets and warehouses centralised.
Internal ticket management
IT help desk and internal requests across teams and sites.
Facility and internal maintenance
Employee reports on company plants and equipment.
Book a demo
Want to see ADonePRO in action?
See how to manage tickets, jobs, technicians, contracts and spare parts in one platform. During the demo we will show the features that best fit your organisation.
Screen: operational dashboard
Spazio riservato alla videata reale del programma
Also available on tablet and smartphone