Contract setup
Every contract can be configured according to the terms agreed with the customer: duration, validity period, renewal and status.
Contracts and maintenance
Contracts, assets and maintenance always connected
Manage coverage, deadlines and recurring activities with a complete view of every customer and every piece of equipment.
Contracts
Terms, coverage and deadlines
Coverage
The contract can define which activities, assets, sites and job types are included.
Hour and job banks
Manage predefined amounts of hours, jobs or included services, consumed automatically as activities are carried out.
Contractual SLAs
Response, intervention and resolution times defined per contract and applied automatically to the related tickets and service orders.
Recurring invoicing
Monthly, quarterly, half-yearly or yearly fees: the system generates the due dates and highlights the contracts to invoice.
Assets and serial numbers
The whole history on one record
Asset record
Every piece of equipment has its own record with technical data, customer, site, contract and serial number.
Warranty
The warranty period is recorded and checked when a new request is created.
Job history
All activities performed on the asset can be reviewed in chronological order.
Planned maintenance
Recurring activities generated automatically
Maintenance plans
Recurring activities can be defined with custom frequencies.
Automatic service orders
On the expected dates ADonePRO can automatically create the jobs to be scheduled.
Maintenance history
Managers can check which activities were carried out, which are due and which are overdue.
Want to see ADonePRO in action?
See how to manage tickets, jobs, technicians, contracts and spare parts in one platform. During the demo we will show the features that best fit your organisation.