How it works
The system uses the information already in the platform and compares several parameters. Managers receive a suggested assignment, which can be confirmed or changed.
Smart scheduling
Schedule jobs with the support of artificial intelligence
ADonePRO analyses workloads, availability and geographic location to help you choose the best assignment.
The parameters analysed by the system
Workload
Jobs already assigned, their expected duration and each technician's remaining availability are analysed to balance work more evenly.
Customer availability
Time slots agreed with the customer are used to find compatible appointments.
Job location
Job addresses are analysed to group nearby appointments and reduce unnecessary travel.
Technician location
The system considers the starting point, the activities already scheduled and the area covered by each resource.
Priorities
Urgent jobs are considered before ordinary requests.
SLAs
Contractual deadlines are used to avoid delays and service level breaches.
Skills
The system can take into account required skills, asset type and technician certifications.
A benefit for the whole organisation
For the manager
Scheduling takes less time and can be handled with a fuller view of available resources.
For the technician
Appointments are distributed more sensibly, reducing overlaps and inefficient routes.
For the customer
Jobs are organised faster and with more respect for the availability communicated.
Want to see ADonePRO in action?
See how to manage tickets, jobs, technicians, contracts and spare parts in one platform. During the demo we will show the features that best fit your organisation.